Passports
and Visas
It is your responsibility to ensure that you are in
possession of a valid passport for the duration of
your holiday.
British and EC passports holders must be in possession
of a valid 10 year passport to travel to Sardinia
(Italy).
Holders of other passports must check Visa regulations
with the Italian Consulate (0207 235 9371). Children
will need their own passport for travel.
Credit cards
Please note that Credit Cards are not as widely accepted
in Sardinia as in the UK. It is therefore advisable
to check that hotels, restaurants, shops and petrol
stations etc, take this form of payment.
Banks usually have cash points and are open from 08.30
-13.30 hours Monday to Friday. You must take your
passport along when changing money and travellers'
cheques.
Assistance in Sardinia
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A representative will meet our main charter flight
at Cagliari and Olbia airport on Saturdays. You will
be directed to your car hire desk or transfer vehicle
and provided with any information you may need.
Our representative will visit guests staying at all
hotels except Is Benas Country Lodge, Su Gologone
and Relais Monteturri. Telephone numbers will be provided
for guests staying at these hotels.
Our representative will not visit guests staying in
self-catering accommodation. You will be provided
with the telephone number of our representative in
case any problems or emergencies arise.
Arrival and departure
in Resort | back
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Please prepare yourselves by packing your swimming
things and anything else you might need for a leisurely
lunch out, as hotel rooms and self-catering properties
are not available for access until 15.00 to 17.00
hours. You should vacate hotel rooms/self-catering
properties by 10.00 hours.
Local conditions
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Please note that many of our properties are located
in rural areas. It is therefore possible that you
may see or hear indigenous wildlife in or around the
property. Insects will find their way into properties,
especially when windows are left open, or food left
unattended. They are usually harmless and they do
not mean your accommodation is dirty or unhygienic,
but obviously the sight of such creatures can be off-putting,
if you are not used to seeing them.
Some resorts are continuing their development, and
at times there may be some local building work taking
place, often carried out by third parties. We may
only become aware of this once the work has actually
commenced. Whilst we have no direct control, should
we become aware that such works are likely to occur
during your holiday (and if in our opinion this is
likely to affect your booked accommodation significantly),
we will endeavour to advise you at the time of booking,
or if you have already booked, before your departure.
Television/satellite
TV | back
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Where we state that a hotel or self-catering property
has a television or satellite TV, we make no guarantee
of channels available, which may be in Italian. We
recommend that you use the same care and supervision
with children watching TV as you would at home. Some
channels may be of an adult nature.
Watersports and
sporting activities | back
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Watersports and other sporting activities, offered
within the brochure, may be operated by the hotel,
or third party agents/suppliers. We cannot guarantee
that they are maintained or operated with the customers'
safety in mind. We recommend that you take reasonable
precautions to protect yourself and your party whilst
on holiday and use only those companies who demonstrate
good safety practices.
Some watersports and other activities may be considered
to be hazardous pursuits by some insurance companies,
so you should ensure that if you wish to take part
in such sporting activities, you are covered by your
own holiday insurance.
Swimming pools
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The dates when pools are normally open are listed.
However, in the event of bad weather, opening may
be delayed or closure brought forward. The majority
of swimming pools do not have depth markings as this
is not a legal requirement in Italy. For your safety,
please familiarise yourself with the pool and use
common sense.
You may find that most hotels and residences do not
provide a lifeguard and that access to the pool may
be subject to opening hours. In some cases the use
of a swimming cap may be requested.
Property information hotel/self catering |
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Please note that a number of the facilities mentioned
in our brochure may be subject to closure, or be only
partially open due to weather conditions or/and at
the management's discretion, e.g: opening and closing
dates of swimming pools, use of restaurant terraces,
watersports facilities and others.
We regret we are unable to be precise about the availability
of such facilities at the beginning and end of the
holiday season.
Vegetarian meals
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Please advise us at the time of booking if you require
vegetarian meals in your hotel or on the flight.
Self catering accommodation
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All villas/apartments are equipped with refrigerators,
cooking facilities (gas or electric), crockery, cooking
utensils, bed linen and bathroom towels.
In general, all are adequately equipped for normal
holiday use, but it should be noted that kitchens
do not have ovens, kettles, teapots and irons. As
a result, you may find yourself having to boil water
in a saucepan rather than a kettle, or dunking your
tea bags in a cup, rather than brewing tea in a teapot.
Water shortages: If the summer is a particularly dry
one, there may be a need to control water usage. Even
though all our properties have reserve tanks, there
may be occasions when they are temporarily without
water.
Linen mostly consists of two sheets, a pillowcase
and a towel per person. Please bring your own beach/pool
towels or any extra towels you may require. Villas/apartments
are cleaned on arrival and not during your stay. Fresh
linen and towels are provided on a weekly basis and
you may be required to make your own bed.
Additional cleaning/changes of linen may be possible
for a charge payable locally.
In order to leave the villa/apartment in a reasonable
condition, you are requested to do a minimum clean
up, which includes:
- Disposing of all rubbish, perishables and bottles
from the property.
- Leaving all kitchen equipment, crockery and
cutlery thoroughly clean, dry and stored away.
Failure to apply this courtesy may result in a deduction
of the costs of extra cleaning from your breakage
deposit, held at the resort.
Provisions in self catering | back
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Even though it is possible to find a shop open before
19.30 hours on Saturday afternoons, it is important
to bring a few basic essentials with you to help you
settle into your accommodation on arrival.
Please note that receptions and management offices
of self-catering properties are manned only during
the times stated. If you are arriving outside these
times, it is essential that you telephone the reception
on arrival in Sardinia.
Deep Vein Thrombosis
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The risk of deep vein thrombosis is extremely low,
but there are a number of precautions you can take:
What is Deep Vein Thrombosis?
Prolonged immobility can result in DVT. This occurs
when a blood clot forms, usually in the lower leg.
This is a serious medical condition, and needs treatment
with drugs or anticoagulants to prevent clots from
travelling to the lungs causing significant illness
or occasionally death.
Who is most at risk from Deep Vein Thrombosis?
People at risk include those with a history of thrombosis,
those taking an oral contraceptive pill or who are
pregnant, those recently hospitalised, smokers,
the obese and some patients with congenital heart
failure.
Your holiday price
does not include | back
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- Travel
insurance
- All items of personal expenditure and all items
not specifically indicated as included.
- Porterage
- Car parking
- Additional room facilities requested locally:
e.g.: balcony, upgrade, optional excursions etc.
- Charges made by hotels/residence for sun-beds,
tennis courts and any other activity or equipment.
- Refundable deposits for apartments and car hire
(where applicable)
- Air-conditioning unless specifically indicated
as included in the holiday price
- Any charges levied for infant’s cot or
food (provided and payable locally).
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